Optimizing Fleet Performance: 70% Reduction in Unplanned Facility Visits with Our Data Solution
Overview: Our client is a global leader in automotive
manufacturing, known for its innovation and
commitment to quality across a diverse portfolio
of commercial and industrial vehicles. They
needed a reliable data solution to streamline
operations and improve data accuracy for critical
business decisions.
Objective: The client s primary objective was to establish a single source of truth for vehicle data to improve data quality,
completeness, and availability across business use cases. Key outcomes include achieving a 70% reduction in
unplanned repair facility visits, optimizing repair schedules based on actual vehicle usage, and enhancing operational
efficiency by eliminating redundant data sources.
Business Challenges
The client faced significant challenges in managing and utilizing their vehicle data effectively, which impacted
operational efficiency and decision-making. Key challenges included:
Data Inconsistency: Data was sourced from intermediaries, reducing quality and availability
No Single Data Product: Lack of a unified source hindered business use cases
Delayed Insights: Indirect data access slowed analytics and decision-making
Scalability Issues: Existing systems couldn’t meet growing data demands
The Solution
Our experts developed a comprehensive data solution by creating a centralized Data Product as a single
source of truth for all business use cases. We designed and implemented automated data pipelines to ensure
accurate, daily data processing, eliminating dependency on intermediate sources. Additionally, we deployed
Power BI (On-Premise) to provide seamless access to reports, enabling multiple users to retrieve reliable
insights effortlessly. This solution established clear data ownership and governance, ensuring consistency,
accuracy, and accessibility across the organization.
Value Delivered
By implementing our data solution, the client achieved significant improvements in operational efficiency, decisionmaking, and customer service. The newly established Data Product provided accurate, real-time insights, enabling
better planning and resource utilization. With a streamlined data flow and enhanced reporting capabilities, the client
could proactively address operational challenges and meet customer demands effectively.
70%
Reduction in unplanned repair facility visits, ensuring improved customer satisfaction
90%
Cost savings by eliminating multiple redundant data sources and improving operational efficiency
95%
Increase in efficiency, driven by streamlined workflows and optimized processes.