Reimagining Collections A Complete Digital, Data-led and Compliance-First Ecosystem
You will learn how to
Transform collections with a 360° orchestration ecosystem across tele, digital, and field channels
Embed compliance, governance & auditability into every workflow
Use AI, ML, BI and automation to improve segmentation, engagement, and decisioning
Unify tele + field operations through the DigiColleQt® 2.0
Create operational discipline that consistently improves recoveries
Navigate real transformation journeys from BFSI leaders and their execution models
This webinar offers a practical blueprint to modernize collections and unlock a smarter, compliant, and outcome-oriented engine.
Who Should Watch?
Ideal for BFSI leaders focused on strengthening:
Collections & Recoveries
Operations & Customer Lifecycle
Digital Transformation
Risk & Compliance
CX & Process Excellence
Why This Matters Now
BFSI institutions are prioritizing models that deliver:
- Greater control
- Stronger compliance governance
- Connected execution across all channels
- Predictable outcomes backed by intelligence
Speakers
Amitosh Mishra
National Business Head Collections & Legal
ICICI Home Finance Company Limited
Shantanu Padhye
Head of Collections & Customer Service
Mahindra and Mahindra Financial Services
Saket Bhatnagar
Chief Revenue & Growth Officer
Digitide Solutions Limited
Sudhir Thakur
Chief Business Officer
Digitide Solutions Limited
Sandeep Malhotra
Chief Strategy & AI Officer
Digitide Solutions Limited
Natarajan Laxsmanan
Chief Operating Officer
Digitide Solutions Limited