Powering Insurance with AI, Automation, and Analytics
Insurance is evolving, and traditional models no longer meet the demands of today’s digital-first world. Digitide combines 25 years of P&C depth, proprietary platforms and AI-enabled services across the entire insurance value chain, from underwriting to claims to finance. The result: faster claims, a lower cost to serve, and a book you can grow with confidence through insurance digital transformation.
Trusted to run insurance at the highest levels
4 of the top 10 US commercial insurers rely on us for infrastructure and cybersecurity services
Asia’s #1 specialty insurer trusts us with Duck Creek platform testing as a Duck Creek Partner
The world’s #1 reinsurer runs its core platform implementation with us
Canada’s #1 commercial insurer has its data warehouse managed by us
The Old Operating Model No Longer Hold
Manual, siloed processes inflate the cost to serve and slow every cycle from quote to settlement.
Ageing core systems and fragmented data make change slow, risky and expensive.
Policyholders and brokers now expect the speed and personalisation they get everywhere else.
New exposures and tightening compliance demand controls that are built in, not bolted on.
One partner across the entire insurance value chain
Insurance-in-a-Box brings process, technology, data and proprietary platforms together under a single accountable partner, so you are not stitching together a dozen vendors to modernise. Smart, scalable and secure by design for insurtech innovation.
- Personal and Commercial Deep line-of-business coverage across Personal, Commercial and Specialty, plus Brokers.
- Functional BPaaS and BPM Product configuration and management, agency administration, new business and underwriting, in-force servicing, claims processing and management, contact centre, mail room and imaging, finance and accounting, controls and compliance, and data reporting and BI.
- Technology and Digital Services Customer experience engineering, low-code and no-code development, digital automation and API management on the front end; core platform system integration, custom application development and application managed services; infrastructure, cloud and managed workplace services; and cybersecurity implementation, advisory and managed services for insurance digital transformation.
- Data, Analytics and AI Data managed services, BI and visualisation, advanced analytics, AI and ML, and data modernisation services.
- Platforms (Digitide IP) Proprietary assets built for insurance: the Integrated Insurance Platform, the Insurance Data Hub and Claims Assure.
Tailored business process services across the entire Insurance Value Chain
From actuarial and product development through distribution, new business, policy administration, claims and finance, we run the full value chain across Personal, Commercial and Specialty lines, with AI woven in to take out cost and cycle time at every step.
actuarial analysis, capital management, product creation and maintenance
agent onboarding, agency maintenance, background checks, book roll and transfer
underwriting guidelines, authority and control frameworks, quote and proposal, submission
bind and issuance, endorsements, renewals, cancellation and reinstatement, portfolio management
claims setup, processing and payment, litigation and fraud detection, recovery, loss run generation
premium audit, billing and collections, commissions and reconciliation, statutory reporting, record to report
Platforms built for insurance
Insurance Data Hub
A single source of truth that manages your data with precision and integrity, so every function works from the same numbers.
Integrated Insurance Platform
An AI-led, cloud-native core that carries the operating model end to end, so modernisation does not mean rip and replace, accelerating insurance digital transformation.
Faster, more accurate claims outcomes, with automation and AI in insurance applied across setup, processing, payment and fraud detection.
25+
Years P&C Insurance Expertise
34+
Lines of Business
$10Bn
Claims Settled
$25Bn+
Premium Processed in Our Platform
3Mn+
Policies Served
420K+
Claims Processed
Why insurers
choose Digitide
- P&C in our DNA Twenty-five years and 34+ lines of business mean we speak your language from day one.
- One accountable partner Process, technology, data and platforms under one roof, not a patchwork of vendors.
- Proprietary IP Insurance-specific platforms that a pure services firm cannot match.
- AI as an enabler, everywhere Not a pilot on the side, but built into how the work gets done, driving real cost and cycle-time gains.
- Scale and stability The scale and stability to transform with a partner that will still be standing at renewal.
Our Partner Ecosystem
We work alongside leading technology partners to bring the right platform to every problem, so your transformation is never limited by a single tool set, backed by expertise as a Duck Creek Partner, Insurity Partner, and Guidewire partner.
We are pleased to share that the Pega Technical Upgrade project is officially live! After months of hard work, collaboration, and dedication from everyone involved, we are proud to bring this project to a successful conclusion.
This milestone marks a significant achievement for our team and organization, and we couldn't have reached this point without Digitide’s contributions. A huge thank you to all the teams and individuals who played a part in this journey. Let's celebrate this accomplishment and look forward to the positive impact of the Pega Upgrade.
⁃ A Leading General Insurance Company
Shaping Success
Insights and Real-world Stories
BCG x Digitide: The Shift From Automation to Autonomy in Insurance
End to-End QA, Automation & Platform Modernization for a Leading P&C Insurance Carrier: 40% Faster Delivery
Optimizing Mainframe Efficiency: 99.6% Error-Free Processing with 24×7 Support
Optimizing Insurance Operations: Seamless Integration and Enhanced Customer Acquisition with Scalable Digital Solutions
Transforming Insurance Systems with Managed Services: Agility, Scalability, and Innovation
Empowering Insurance Systems with Professional Managed Support : Achieving 99% Uptime and 3x Faster Time to-Market
From Spreadsheets to Success: Transitioning to Integrated Platforms in 4 months, Achieving $618M
Achieving Sales Excellence: 99.8% Quality Scores Through Performance Optimization
65% Cost Reduction Achieved: Transforming Testing Efficiency for a Global P&C Insurance Carrier
Rebuilding Excellence: Data Center Transformation for a Leading P&C Insurer
Streamlining API Testing Efficiency: 60% Faster Cycles with RestAssured Automation
Seamless Insurance Operations: From Challenge to Growth
Streamlining Carrier Data Management: Achieving Operational Savings with Seamless Daily Data Feeds
Streamlined Infrastructure Operations: End to-End Data Center Management Across US & Latin America
Enhancing Insurance Quality Assurance: Zero Production Defects Achieved
Automating Insurance Management & Claims: 85% reduction in Manual Effort
Streamlining Insurance Quotes: Mobile Application Cuts Turnaround Time
Optimizing Insurance Operations: Achieved 35% Cost Savings via RPA