Fortifying Enterprise Security Posture: Achieving 98% Asset Coverage and 65% Fewer Vulnerabilities
Overview: A global technology and digital solutions provider with over 20,000 employees across 34 delivery centers in 8 countries, serving diverse industry verticals. The customer sought an automated and integrated approach to detect, prioritize, and remediate vulnerabilities while ensuring continuous compliance and operational excellence.
Objective: The customer aimed to establish a unified vulnerability management framework that would deliver 360 visibility into infrastructure risks, automate remediation workflows, and achieve measurable improvements specifically targeting asset coverage, SLA remediation compliance, and a reduction in mean time to remediate (MTTR).
Business Challenges
The customer faced critical challenges in managing and securing their vast IT infrastructure, which impacted risk exposure, compliance, and operational efficiency:
Fragmented Vulnerability Management: Lack of automated detection and prioritization increased remediation delays
Limited Risk Visibility: Incomplete asset inventory made it difficult to assess overall security posture
Compliance Gaps: Difficulty maintaining governance and audit readiness across global operations
Slow Remediation: Manual processes led to high MTTR for critical vulnerabilities
Operational Inefficiency: Poor coordination between security and IT teams slowed response to threats
The Solution
The customer was provided with a comprehensive, automated vulnerability management solution designed to streamline security operations across their global infrastructure. This included continuous asset discovery for complete inventory and classification, multi-layer vulnerability scanning across network, host, cloud, and web applications, and patch management for deployment and verification. The solution integrated with ITSM to autogenerate remediation tickets and provided intuitive dashboards for tracking risk trends, SLA compliance, and top vulnerabilities, enabling a structured and efficient approach to security governance, compliance, and operational management.
Value Delivered
The implemented solution transformed the client’s security operations, reducing open vulnerabilities by 65%,minimizing false positives by 50%, and enabling faster, more accurate decision-making. Teams gained confidencein managing risks, improved coordination between security and IT operations, and experienced reduced anxietyaround compliance and threat response.
98%
Asset coverage ensured near-complete visibility of the IT landscape
60%
Reduction in mean time to remediate (MTTR) accelerated critical vulnerability resolution
90%
SLA remediation compliance strengthened governance and audit readiness