Streamlining Insurance Quotes: Mobile ApplicationCuts Turnaround Time
Overview: A leading general insurance provider, overseeing a
wide range of insurance products, aimed to enhance
operational efficiency. They needed to accelerate
insurance quote generation from their mobile
application to boost business performance.
Objective: The goal was to deploy a hybrid mobile solution in a short span of time to expedite insurance quote generation,
integrating external APIs and enabling multi-channel delivery via SMS, WhatsApp, and Email, alongside a one-stop
product portal.
Business Challenges
The organization grappled with inefficiencies in their mobile-based quote generation process, which undermined their
market competitiveness:
Slow Quote Generation: The existing mobile application’s delays reduced conversions and revenue
Limited Integration: Lack of external API connectivity slowed real-time data access
Inefficient Delivery Channels: Absence of SMS, WhatsApp, and Email integration restricted quote distribution.
The Solution
We conducted a detailed analysis of the client’s existing mobile application and business requirements to design a
hybrid mobile solution. Our global expertise in digital transformation enabled us to develop an optimized workflow in
one month, deploying a team of five developers. The solution featured automatic quote generation, add-on options,
and seamless integration with external APIs for real-time data access. Quote delivery was enhanced through SMS,
WhatsApp, and Email, improving client engagement. Additionally, we delivered a one-stop portal providing
comprehensive information on insurance products, services, and self-improvement resources for employees, while
managing technical debt to ensure system efficiency.
Value Delivered
Our solution transformed the client’s quote generation process, significantly reducing turnaround times and
enhancing operational efficiency. The hybrid mobile application and multi-channel integration enabled faster
customer responses, strengthening market competitiveness.
100%
Mobile Efficiency through Accelerated quote generation
One-stop portal for information on all insurance products & services
Multi-Channel Delivery & Integration enhancedoutreach