Streamlining SharePoint Operations: Enhanced Performance, Governance, and Automation at Scale Across Regions
Overview: The client is a global reinsurer with $4.5B+ in
premiums and a diversified portfolio across
property, casualty, and specialty lines. With 30+
offices across key regions, it offers treaty and
facultative solutions backed by strong financials
and disciplined underwriting. They Sought a unified
SharePoint environment to streamline treaty and
facultative processes, enhance governance, and
improve reliability and user experience through a
full-scale admin overhaul.
Objective: The objective was to streamline SharePoint administration, boost performance and reliability, establish strong governance, automate workflows, enhance user experience, and enable proactive monitoring and issue resolution.
Business Challenges
The client faced several critical challenges in maintaining a stable, governed SharePoint environment across multiple
regions , which directly impacted collaboration efficiency and exposed them to compliance and audit risks. Key
challenges included:
Disparate site structures: Prevented teams in different regions from finding and sharing documents
Frequent service interruptions: Forced users into workarounds and manual file exchanges
Absence of governance: Leading users to data sprawl and compliance risks
Lengthy manual approvals: Delayed critical workflow processes
Insufficient in-house expertise: Reactive firefighting instead of strategic administration
The Solution
Digitide conducted a comprehensive environment assessment to reorganize site collections, libraries, and
permissions for consistency across regions, implemented a governance framework with clear policies for content
management, access control, and lifecycle management, and integrated security measures such as DLP policies,
audit logging, and role-based access controls using SharePoint Online/On-Premises and the Microsoft 365
Compliance Center to ensure the platform met regulatory standards.
Value Delivered
As a result, the customer gained a unified, highly reliable SharePoint environment with built-in governance and
compliance controls, streamlined user experiences through automated workflows, and proactive monitoring that
replaced reactive firefighting, empowering teams to collaborate efficiently without interruption or audit risk. These
were critical to quality which catered to the ask from our customer
Improvement in platform stability
Faster document approval cycles
Enhancement in governance and compliance adherence